Client rights & records requests
Requesting Your Health Records
Clients have the right to access their health care records. To request a copy of your records, please submit a written request by email to: [your email address]
Requests should include your full name, date of birth, and the specific records requested. Requests will be processed in accordance with applicable state and federal laws.
Contacting the Texas Behavioral Health Executive Council (BHEC)
The Texas Behavioral Health Executive Council regulates licensed behavioral health professionals in Texas. You may contact the Council using the information provided on their Contact Us webpage: https://bhec.texas.gov/contact
Filing a Consumer Complaint
Consumers may file a complaint with the Texas Attorney General’s Office Consumer Protection Division using the Attorney General’s Consumer Protection webpage: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint